We at Lemi Cosmetics are committed to providing the best possible customer support and easy to find quick information about your beauty questions. Our Contact Us page has the email information for any assistance you may need along with details on how to contact us by mail and telephone.
Please be sure to add lemicosmetics.com to your address book to ensure your email delivery.
Contact Us
Email your inquiry to info@lemicosmetics.com
240-462-2926
9:00 a.m. – 5:00 p.m. EST
Lemi Cosmetics, Inc
P.O. Box 413
Suitland, Maryland 20752
Damaged Items
If your package was damaged in shipment by the carrier save the box and merchandise and notify us immediately at 240-462-2926. The carrier will inspect and pick up the damaged package and the damaged items will be replaced.
Order Cancellations
Occasionally, orders or parts of an order are cancelled by our system for various reasons. Some reasons for cancellation are:
- Item(s) not available
- Difficulty in processing payment information
- Cannot ship to address that was provided online
- Cancelled due to a customer request
If your order is cancelled, you will receive an email notice alerting you to the cancellation. You will not be billed for any cancelled items. For any questions please email info@lemicosmetics.com or contact us at 240-462-2926.
Returns and Exchanges
If for any reason you are not satisfied with your Lemi Cosmetics online purchase simply return the unused portion, and we will be happy to remit your account for the full amount of your purchase.
We recommend that your return or exchange is sent via UPS or insured Parcel Post for your protection and to insure prompt delivery.
Shipping fees are not refundable.
Please Note: Only items purchased on Lemicosmetics.com may be accepted for return or exchange.
For additional information on returns and exchanges, please send an email inquiry to info@lemicosmetics.com.
